Print Management Made Easy
The Only Real-Time Communication and Device Management Platform for IT and End-Users
Redefining Relationships in Service Management
Print Management Simplified
Eliminate the hassle of remembering an ID # or toner SKU. Your printer users are never more than 3 clicks away from Help Desk Support.
Device Management With No Boundaries
Limitless Reach for Your IT Help Desk Support Team. Limitless Locations. From 50 printers, to 500,000 printers across the Globe. In Real-Time.
Track and Manage any Device
Regardless of device type or location, we make tracking and managing output devices easy.
Mobile Event Tracking
Event Tracking gives you competitive advantage. Everyone in your device management Ecosystem gets access to actionable information right from their smartphone.
Chain of Custody with Instant ROI
Knowing where your supplies are, who handled them, and what device received them gives you instant savings.
Stop Toner Theft
Worldwide, office supply theft is a 53 billion dollar problem. Printware stops toner theft in its tracks.
Knowledge is Power
We designed Printware as a Mobile Real-Time Communication Platform using push notifications, help desk integration, and the latest in API craft.
Printware delivers cloud based, highly responsive, real-time communication for any stakeholder in your supply chain…automatically. After all, it’s about Relationships.
Delight your customers. With Printware they will always know the status of their request. Maintain the advantage in your supplier relationships through our built in compliance tool kit.
Printware demonstrates the value of your IT Services to internal customers and senior management. Go Ahead, Be a Show-Off!
The Printware Platform: Command Central
You get a Cloud Based single pane of glass that gives you only the information you choose to manage. You can group printers in any way you desire. Manage roles and permissions that align with your IT policies and SLAs.
You get a partner management and communication platform that transforms your internal and external MPS and MSP relationships. You get clarity in communication and control over the processes that you manage. The end result? Cost Savings and productivity gains.
Typical MPS is too complex. Complexity translates to higher costs and lost productivity.
Printware delivers Simplicity by integrating support requests directly to your Help Desk. Our unique Request-Response-Update process keeps your internal customers informed. The right toner and service to the right person for the right printer. Every time.
Global, Scalable, Local: Manage 50 or 500,000 printers anywhere on the globe, or down the hall. Manage network and local printers with no manual workarounds. Using Printware, you avoid the costly limitations in Traditional Managed Print Services. No Contracts and no confining programs from partners or providers.
Freedom and Control
Design your MPS program to fit your culture, not the other way around. We are Brand, Platform, Program and Supplier Agnostic: Collaboration on Your Terms with Communication in Real-Time supports decision making for all stakeholders. You get Built-in Compliance and Accountability for your Providers, Partners, and Internal Users.